Sunday, May 6, 2012

Home healthcare organization boosts patient privacy efforts

NEW YORK – The Visiting Nurse Service of New York, the nation's largest not-for-profit home healthcare organization, is taking steps to protect patient records and credit card information for its more than 131,000 patients throughout New York City and Westchester and Nassau counties.

San Jose, Calif.-based LogLogic will supply the organization with its log management system, LogLogic MX, to better track, store and retrieve patient data.

"As I see it, logging is really the beginning of all computer intelligence," said Larry Whiteside Jr., chief information security officer for VNSNY. "Logging ties into all aspects of computer security, from forensics to incident response and beyond. It's important to capture and store logs properly to ensure you have a holistic view of your systems and to enable you to react quickly to any anomalies you might discover."

VNSNY will use the log management system to collect, analyze and report on log files from many different sources, including more than 4,000 mobile nurses with tablet PCs, 8,000 technology accounts, 325 servers and 3,500 additional endpoints. Officials say this will help the organization meet regulatory compliance requirements for the Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry Data Security Standard (PCI DSS) and Sarbanes-Oxley (SOX).

"We decided to introduce a mid-market log management appliance to help companies with smaller IT teams and fewer budgetary resources maintain high-quality protection of their customer and organizational information," said Dominique Levin, executive vice president of marketing and strategy at LogLogic. "In the case of (the) Visiting Nurse Service of New York, patients must have their information protected and VNSNY can also receive additional operational and security benefits that come with investing in log management."

The system currently collects logs from 1,000 of the organization's 8,000 systems, and there are plans to expand to all systems.

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